Soor Privacy Policy

Effective Date: 9/1/2025

1. Who We Are

Soor (“we,” “us,” “our”) is an AI-enhanced career services platform offering tools such as resume customization, keyword scoring, and job search assistance. Our website address is [Insert URL]. We are committed to treating your data with the highest standards of privacy and security.

2. Scope

This Privacy Policy applies to all Soor websites, applications, and services (“Services”).

3. Data We Collect

a. Data You Provide

  • Account details: name, email, password, payment info.
  • Resume and job-related content: resumes, employer information, user inputs, job descriptions, prompts, and user edits.

b. Automatically Collected Data

  • Usage data: features used, clicks, timestamps, preferences.
  • Technical data: browser type, IP address, device details, operating system.

c. Cookies & Tracking

  • Analytics: to improve product performance and track feature usage.
  • Performance: to measure site speed and uptime.
  • Authentication and preferences: to maintain sessions and customization.
  • Functional cookies: such as those for login persistence, display preferences, and content publishing activities (see “Cookies” section below).

d. Third-Party Sources
We may gather information from publicly available sources, professional platforms (e.g., LinkedIn), or marketing tools.

e. Comments
When visitors leave comments, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help spam detection. An anonymized hash of your email may be sent to the Gravatar service to check if you use it (see their privacy policy). After comment approval, your profile picture is visible in the comment context.

f. Feedback and Testimonials
We may use feedback, reviews, recommendations, or testimonials in marketing, social media, or on our site. When necessary, we remove personal identifiers such as profile URLs, contact information, or full names.

g. Media
If you upload images, avoid including embedded location data (EXIF GPS). Visitors to the site may download and extract location data from posted images.

4. How We Use It

  • Deliver and enhance the Services, including resume processing and customization.
  • Improve AI models, optimize user experience, and troubleshoot issues.
  • Communicate account updates, tips, and optional promotions.
  • Prevent fraud, abuse, and protect security.
  • Comply with legal requirements and requests.

5. AI Processing & Automated Decision-Making

Our AI analyzes your inputs (resumes, prompts) to generate suggested outputs. These are intended for guidance and not definitive hiring decisions.

6. Cookies

If you leave a comment, you may opt to save your name, email, and website in cookies for convenience. These last one year.

If you visit our login page, we set a temporary cookie to check if your browser accepts cookies; this is discarded when you close the browser.

When you log in, several cookies store login information and display preferences. Login cookies last two days; screen options cookies last one year. Selecting “Remember Me” keeps you logged in for two weeks. Logging out removes these cookies.

If you edit or publish an article, a cookie with no personal data will record the post ID and expire after one day.

7. Embedded Content from Other Websites

Articles may include embedded content (videos, images, articles, etc.) from other sites. These third-party sites may collect data, use cookies, and track your interaction with their content, especially if you are logged in to their platform.

8. Sharing and Disclosure

We share your data only in the following cases:

  • Service Providers: Hosting, analytics, payments, customer support.
  • Legal or Safety Reasons: When required by law or in urgent cases like fraud prevention.

We do not sell your personal data under any circumstances. We do not share personal information with third parties unless you give explicit consent.

9. Data Anonymization & Aggregation

We may anonymize or aggregate data for analytics and service performance. Once anonymized, this information is no longer considered personal data.

10. International Data Transfers

Data may be transferred to countries outside your jurisdiction, with safeguards such as EU Standard Contractual Clauses in place.

11. Data Retention

If you leave a comment, it and its metadata are kept indefinitely to recognize and approve follow-up comments automatically.

For registered users, we store personal information in their profile. Users can view, edit, or delete personal data at any time (except their username). Administrators can also view and edit this data.

12. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, delete, or transfer your data.
  • Object to certain uses, including profiling and marketing.
  • Request an exported file of personal data we hold.
  • Withdraw cookie consent at any time.

This does not include data we must retain for administrative, legal, or security purposes.

13. Security

We use encryption, access controls, and regular audits to safeguard your information.

14. Children’s Privacy

Our Services are not intended for children under 16, and we do not knowingly collect data from them.

15. California Privacy Rights (CCPA/CPRA)

California residents have additional rights, including the right to know what data we collect, request deletion, and opt out of “sale” of data, even though we do not sell personal data.

16. Where Your Data Is Sent

Visitor comments may be screened by an automated spam detection service.

17. Changes to This Policy

We may update this policy from time to time. Updates will be posted here with the revised effective date.